Network Glue

Network Glue, an integrated extension of the IT Glue platform by Kaseya, is an automated network discovery and dynamic topology mapping solution designed to eliminate the manual labor of mapping and documenting client network infrastructures. Engineered specifically for managed service providers, Network Glue bridges physical and virtual network documentation through automated SNMP discovery.

The platform deploys lightweight collector agents onto client subnets, automatically discovering every connected device—including switches, routers, firewalls, wireless access points, printers, and unmanaged endpoints. Network Glue maps port-to-port connections and generates an interactive, dynamic topology diagram that visualizes how client network hardware is physically and logically linked.

In active production environments, Network Glue delivers a comprehensive feature set engineered to solve critical operational bottlenecks. Key functional pillars include Network Glue Automated Discovery, Dynamic Topology Network Map, It Glue Asset Auto Creation, Snmp Device Detection, Unmanaged Device Scanner, Automated Network Diagram. Technical administrators and engineers can leverage these capabilities to standardize client environments, execute background maintenance scripts without interrupting end-user productivity, and maintain deep visibility across complex distributed infrastructure.

From a day-to-day management perspective, Network Glue offers distinct operational advantages that resonate with service delivery teams. Primary strengths include High scalability tailored for enterprise MSP operations, Comprehensive feature set with deep ecosystem integrations, Proactive monitoring and automated workflow remediation. These operational proficiencies significantly shorten the onboarding timeline for junior technicians, reduce average ticket resolution times, and enable technology teams to scale their managed service operations without requiring proportional increases in administrative headcount.

However, prospective evaluators should account for specific operational considerations and technical trade-offs prior to fleet-wide rollout. Documented trade-offs include Requires dedicated administrative setup and initial configuration, Advanced tier features may carry enterprise contract commitments. Organizations with bespoke legacy workflows or specialized customization requirements should pilot the platform within a sandbox environment to ensure seamless operational continuity before migrating production workloads.

To prevent operational data silos, Network Glue integrates smoothly with key components of the modern IT ecosystem, featuring native connectors and API bridges for ConnectWise, Kaseya, Datto, QuickBooks, Microsoft 365, Slack, Zapier. This cross-stack interoperability allows asset inventories, telemetry alerts, and service records to synchronize automatically across the service desk, eliminating redundant data entry and ensuring real-time operational alignment across the organization.

Network Glue is offered as an add-on subscription to IT Glue with quote-based pricing per managed network or client account. It is an invaluable solution for MSPs wanting to eliminate outdated static Visio diagrams, accelerate network troubleshooting, and maintain live, audit-ready network maps effortlessly.