Addigy

Addigy is a dedicated, cloud-native Apple device management platform engineered specifically for managed service providers and distributed enterprise IT teams. Built with multi-tenancy at its core, Addigy allows service providers to manage multiple client Apple estates—encompassing macOS, iOS, iPadOS, and tvOS—from a single administrative dashboard with complete tenant isolation.

The platform provides real-time Apple device control through live terminal sessions, background script execution, and automated maintenance policies. Addigy embraces Apple’s Declarative Device Management (DDM) framework, enabling managed devices to autonomously enforce compliance policies and report status changes back to the console instantly. Automated patch management ensures macOS systems and third-party applications remain up to date, while FileVault management guarantees disk encryption compliance.

In active production environments, Addigy delivers a comprehensive feature set engineered to solve critical operational bottlenecks. Key functional pillars include Addigy Apple Mdm Msp, Multi Tenant Mac Management, Live Desktop Terminal, Automated Macos Patching, Apple Declarative Management, Identity Sync. Technical administrators and engineers can leverage these capabilities to standardize client environments, execute background maintenance scripts without interrupting end-user productivity, and maintain deep visibility across complex distributed infrastructure.

From a day-to-day management perspective, Addigy offers distinct operational advantages that resonate with service delivery teams. Primary strengths include High scalability tailored for enterprise MSP operations, Comprehensive feature set with deep ecosystem integrations, Proactive monitoring and automated workflow remediation. These operational proficiencies significantly shorten the onboarding timeline for junior technicians, reduce average ticket resolution times, and enable technology teams to scale their managed service operations without requiring proportional increases in administrative headcount.

However, prospective evaluators should account for specific operational considerations and technical trade-offs prior to fleet-wide rollout. Documented trade-offs include Requires dedicated administrative setup and initial configuration, Advanced tier features may carry enterprise contract commitments. Organizations with bespoke legacy workflows or specialized customization requirements should pilot the platform within a sandbox environment to ensure seamless operational continuity before migrating production workloads.

To prevent operational data silos, Addigy integrates smoothly with key components of the modern IT ecosystem, featuring native connectors and API bridges for ConnectWise, Kaseya, Datto, QuickBooks, Microsoft 365, Slack, Zapier. This cross-stack interoperability allows asset inventories, telemetry alerts, and service records to synchronize automatically across the service desk, eliminating redundant data entry and ensuring real-time operational alignment across the organization.

Addigy operates on a per-device subscription model starting from $8.25 per Mac per month, supported by a 14-day free trial. It represents an exceptional solution for managed service providers that specialize in Apple ecosystem support and require multi-tenant management, real-time remediation tools, and rapid day-zero macOS update support.