ConnectWise Automate represents an enterprise-grade remote monitoring and management platform recognized throughout the MSP channel for its scripting depth, automation sophistication, and granular control. Built to handle complex, heterogeneous IT environments, Automate enables managed service providers to shift from reactive troubleshooting to automated, self-healing IT maintenance across client infrastructures. At the heart of ConnectWise Automate … Read more
Chef Infra (by Progress Software) is a mature, enterprise-grade configuration management and infrastructure automation platform designed to transform infrastructure into code. Built to enforce consistent system configurations and continuous compliance across massive server estates, Chef enables IT teams to automate the deployment, configuration, and ongoing management of physical, virtual, and cloud servers. The platform operates … Read more
Rewst is a purpose-built Robotic Process Automation (RPA) and workflow orchestration platform engineered exclusively for managed service providers. Built to solve the unique operational challenges of the MSP channel, Rewst acts as the integration glue that connects disparate MSP software tools—including PSA, RMM, documentation platforms, Microsoft 365, and cloud security vendors—into automated, multi-system workflows. The … Read more
ServiceNow is the global benchmark for enterprise IT service management and digital workflow automation. Engineered for large enterprises, multinational corporations, and government organizations, ServiceNow unifies ITIL-aligned service operations, incident management, change governance, problem resolution, and configuration management (CMDB) on its scalable Now Platform. The platform streamlines complex IT operations through AI-driven Predictive Intelligence, which automatically … Read more
Red Hat Ansible Automation Platform is the enterprise standard for open-source IT automation, configuration management, cloud provisioning, and multi-tier application deployment. Engineered to eliminate manual repetitive administration across hybrid clouds and datacenters, Ansible delivers powerful automation without requiring proprietary agent software on managed endpoints. The platform utilizes human-readable YAML automation templates called Playbooks, allowing system … Read more
Microsoft Power Automate is a market-leading cloud workflow automation and Robotic Process Automation (RPA) platform designed to help organizations streamline repetitive tasks, integrate disparate business systems, and automate paperless business processes. Integrated seamlessly into the Microsoft 365 and Microsoft Power Platform ecosystem, Power Automate provides both cloud-to-cloud API automation and desktop-based robotic automation. The platform … Read more
BMC Control-M is an industry-leading enterprise application workflow orchestration and batch job scheduling platform designed to build, schedule, automate, and monitor complex application workflows across diverse hybrid cloud and on-premises environments. Engineered for mission-critical enterprise workloads, Control-M ensures dependable execution of business data pipelines, file transfers, and enterprise ERP jobs. The platform provides a unified … Read more
Automation Anywhere (Automation 360) is a cloud-native, enterprise-grade Robotic Process Automation (RPA) and agentic AI automation platform built to deploy intelligent software bots across global business and IT operations. Engineered to automate complex, end-to-end business workflows at scale, Automation 360 combines robotic process execution, artificial intelligence, and document intelligence into a secure platform. The platform … Read more
Resolve Systems (Resolve Actions) is an enterprise-scale IT Process Automation (ITPA) and incident auto-remediation platform engineered specifically to help IT operations teams, Network Operations Centers (NOCs), and managed service providers resolve IT incidents faster. By combining event correlation, runbook automation, and bi-directional API orchestration, Resolve automates repetitive troubleshooting and diagnostic steps. The platform integrates with … Read more
Fortra Automate (formerly HelpSystems Automate) is an enterprise Robotic Process Automation (RPA) and business process automation platform designed to streamline repetitive IT and business operations without writing code. Combining desktop automation, backend server automation, and API integration, Fortra Automate empowers organizations to build digital workers that execute tasks across legacy software and modern cloud systems. … Read more
