Total Secure Technology

Overview

About

Total Secure Technology is a Sacramento-based technology firm at 3284 Ramos Circle, Sacramento, CA 95827, that works as both a managed IT provider and a managed security services provider, a combination it describes with the line "THE CYBERSECURITY AND IT PARTNER THAT TRANSFORMS YOUR BUSINESS." Directory listings place its founding in 1999, and the company has built its practice around small and midsize businesses rather than enterprise accounts. Its client base spans several everyday industries: healthcare organizations such as the Community Hospital of the Monterey Peninsula, construction firms including Tankersley and Concrete North, financial outfits like Vision One Credit Union and ClearView Wealth Partners, engineering firms such as Phase X and Ruggeri Jensen Azar, and retail and hospitality names like Dos Coyotes Border Cafe and Hunt & Sons. That mix means the team deals with the compliance and uptime pressures of medical offices, the field-office connectivity needs of builders, and the transaction systems of shops and restaurants. With a staff in the 10 to 49 range, the company keeps its structure small enough that clients deal with people who know their environment, and its site notes an expansion of service coverage into Northern Colorado and Southern Wyoming. The firm also publishes a 97.7 percent client satisfaction figure drawn from more than 3,000 reviews, a number it uses to back its claim of putting service quality ahead of sales volume. The managed security side is where Total Secure draws its sharpest line: instead of acting as a traditional break-fix MSP, it runs real-time threat management, with cybersecurity monitoring and management that covers virus and spam blocking, intrusion detection, firewalls, and VPN administration. Email security and identity management sit alongside that monitoring work, so user accounts and inboxes get the same attention as the network perimeter. On the IT side, the firm provides managed IT services, VoIP phone systems, hosted Exchange, and Microsoft Dynamics 365, giving smaller companies one place to handle both their security posture and their daily systems. The technology partner bench includes SentinelOne, Cisco, Microsoft, Sophos, and Intel. Businesses in the Sacramento area can reach the company at 916-696-7219, and its values page lists straightforward operating principles, including, notably, "FUN!" alongside the professional standards. The MSSP label is one the firm uses deliberately. Where a traditional MSP fixes what breaks, Total Secure's model is built on watching for threats in real time and acting before they spread, with intrusion detection and firewall management running continuously. That posture is aimed squarely at the smaller organizations on its client list, which rarely employ dedicated security staff of their own. The 97.7 percent satisfaction figure, drawn from more than 3,000 reviews, is the metric the company puts forward as evidence that the model holds up in practice.