Skynet Innovations

Overview

About

Skynet Innovations is a managed IT services provider based at 350 East Main Street, Suite 200, in Batavia, Ohio, east of Cincinnati, serving small and mid-sized businesses in the Cincinnati area. Founded in 2008, the company describes itself as an award-winning managed service provider that has posted double-digit growth since its founding, a record of steady expansion over well over a decade. Its model is deliberately flexible: a client can outsource its entire IT department to Skynet, handing over everything from help desk to infrastructure, or bring in a specialist from the firm for a particular project while keeping the rest in-house. The company's own description of its philosophy is straightforward. It treats IT as the backbone of a client's business and aims to make that backbone easy to manage in whatever way the client prefers, without jargon and without forcing a one-size-fits-all contract. It can be reached at (513) 549-5031. One note for directory readers: the company's website currently operates under the name LayerCake Technologies, which suggests a rebrand may be underway, though the Skynet Innovations name remains in use on directory profiles.

The firm's service list covers the standard technology needs of a small or mid-sized business. Its managed IT service takes over full responsibility for a client's technology environment, while its co-managed IT option shares the work with a client's existing internal staff, adding extra hands, broader expertise, or after-hours coverage. Cybersecurity services protect networks, servers, and employee devices from the attacks that target smaller companies, and email security is offered as a distinct service, reflecting the volume of phishing and malicious attachments that arrive through business email every day. The firm also provides hosted Exchange for companies that want their email run on Microsoft's platform without managing the mail servers themselves. VoIP services replace traditional phone systems with internet-based calling, cutting phone bills and adding features like voicemail-to-email. The IT consulting practice advises on technology decisions, vendor selection, and project planning. Monitoring and support run 24/7, so issues are caught and addressed outside business hours as well as during the workday. The firm's vendor partnerships include Meraki, Cisco, Microsoft, Webroot, and Dell, covering cloud-managed networking hardware, Microsoft software, endpoint protection, and computers. The pitch is deliberately plain-spoken: technology explained in everyday language, handled by a local firm that has been growing steadily in the Cincinnati market since 2008. The Batavia location puts the firm just east of Cincinnati, convenient for the small and mid-sized businesses across the metro area that make up its client base.