Quest Technology Management

Overview

About

Quest Technology Management is a technology services firm headquartered at 9000 Foothills Blvd in Roseville, California, in the company's 120,000-plus square foot High Availability Business Center, which also houses a 24/7 Service Delivery Center. Founded in 1982, the firm has spent more than four decades working with organizations that range from small businesses to large enterprises, and its site describes the operating question behind every engagement with the registered phrase "How can we help?" The company's client history includes organizations such as North State Grocery, Samuel Merritt University, Redwood Credit Union, Wholesale Outlet, Key Brands, and the Wildlife Heritage Foundation, reflecting a mix of retail, education, financial, and nonprofit work. With a reported staff of 50 to 249 people, Quest runs 24/7 Service Delivery Centers across North America, Europe, and Asia, so monitoring and support continue around the clock rather than stopping at the end of the business day. That global delivery footprint is unusual for a firm rooted in the Sacramento region, and it shapes how the company sells its work: as ongoing technology management with defined service levels rather than one-off projects. Quest positions itself as vendor-neutral, which means its engineers recommend products based on the client's environment instead of a single manufacturer's catalog. On the services side, the firm covers the full span a growing company usually needs from an outside technology department. Its managed IT and cloud services include infrastructure as a service, hyper-converged infrastructure, and managed cloud environments, while the cybersecurity practice covers the monitoring, email security, and protection work that keeps day-to-day operations running. Disaster recovery is a separate, named practice, and professional services cover planning, design, and implementation projects. The company also handles ERP-related work and web development, which puts application-level projects next to infrastructure support under one roof. Clients buy the managed side through QuestFlex, the company's service-level program, which is priced at one monthly rate so budgeting stays predictable. The partner list behind that work is long: Cisco, Dell EMC, HPE, HP, Microsoft, VMware, Fortinet, Veeam, NetApp, Pure Storage, Oracle, Zerto, Juniper, and ExaGrid. Businesses reaching the firm can call 800-326-4220, and the Roseville business center doubles as the operational hub where its delivery teams work. The breadth of the partner list matters because Quest's projects often span several vendors at once: a disaster recovery design might pair Zerto replication with ExaGrid storage and Veeam backups, while a cloud project mixes Microsoft and VMware components. The web development and ERP capabilities mean the firm also takes on application-level projects, not just infrastructure, and email security is handled inside the cybersecurity practice rather than sold as an add-on. For companies comparing providers, the combination of a single monthly QuestFlex price, a 120,000-square-foot operations center, and delivery centers on three continents is the core of the offer.