OXEN Technology

Overview

About

OXEN Technology is a full-service managed IT services provider and Managed Security Service Provider (MSSP) maintaining regional operations at 8406 W Maple St, Wichita, KS 67209, alongside corporate headquarters at 1116 Morningview Drive in Harlan, Iowa. Originally established in 1985 as Heartland Technology Solutions before rebranding to OXEN Technology in 2016, the firm possesses four decades of continuous experience delivering computing infrastructure and technology guidance. Today operating as a business unit of WesTel Systems under the leadership of President Heather Lantz and Chief Executive Officer Bob Gentzler, OXEN Technology manages IT infrastructure for thousands of end-users across commercial, industrial, and public-sector environments throughout Kansas, Iowa, and the broader Midwest.

Operating under the guiding motto of 'Strong. Simple. Trusted.', OXEN Technology combines everyday helpdesk responsiveness with enterprise-grade security engineering. The company maintains round-the-clock systems surveillance with guaranteed rapid technician response times, resolving the vast majority of support requests during the initial contact. Its engineering teams support organizations across highly regulated sectors, including community banking, regional healthcare systems, manufacturing facilities, legal practices, local municipalities, and K-12 public school districts. Service agreements are tailored to meet rigorous compliance requirements, such as HIPAA, GLBA, and state data privacy regulations.

The firm's technical portfolio covers managed IT, cybersecurity operations, executive advisory, and communications engineering. Managed IT agreements encompass endpoint health tracking, automated patch distribution, physical server maintenance, and remote helpdesk assistance. The MSSP security stack incorporates managed firewalls, multi-factor authentication, endpoint detection and response, DNS filtering, and anti-phishing training. In addition, OXEN Technology provides virtual Chief Information Officer (vCIO) and virtual Chief Information Security Officer (vCISO) services, assisting executive teams with long-range technology budgeting, audit readiness, and hardware life-cycle governance. Network engineering capabilities feature cloud migrations, encrypted data backups, business continuity planning, and hosted VoIP phone platforms. These services are delivered through verified enterprise partnerships with SonicWall, Microsoft, HPE, HP, and Dell. Wichita-area organizations can contact OXEN Technology at (888) 296-3619 for dependable, compliant IT infrastructure support.