Outsource IT Canada

Overview

About

Outsource IT Canada is a managed services provider based at 5-5420 Mainway in Burlington, Ontario. Founded in 2002, the company employs between 10 and 49 people and is led by Chief Executive Officer Nathan Zych. It provides proactive IT services, support, and maintenance at a predictable monthly fixed fee, which lets small and mid-sized businesses plan IT costs without surprises. The company serves clients across Ontario and Canada, and its office hours are Monday to Friday from 7:00 AM to 7:00 PM. Sales can be reached at 1-866-400-0786 and support at 1-800-759-0786.

The company's stated process has three steps: first, a discussion of the client's current IT challenges and business goals; second, an assessment of needs with a clear, tailored plan; and third, implementation of the solution with ongoing support so the client can focus on its business. Its published clients include GreenMantra, Edison Engineers, the Hamilton Family Health Team, which it describes as Ontario's largest Family Health Team with more than 150 doctors, JBL, the College of Immigration and Citizenship Consultants, and Canadian Business Machines. Testimonials on its site credit the company with rebuilding client confidence in third-party IT administration and with providing prompt, thorough attention over multi-year engagements.

Its service lines include managed IT services covering networks and servers, co-managed IT services that work alongside a client's in-house team, managed cloud services including migrations, Microsoft services including Microsoft 365, cybersecurity services, device management and hardware help, help desk and technical support, and strategic IT services and consulting. The company positions these offerings as a simple path for organizations that want their technology to work for them rather than against them. Its technology partners include VMware, Barracuda, Microsoft, Cisco, Fortinet, HP, HPE, Dell, and Lenovo, and its site also displays partner relationships with Google, EATON, 3CX, and Extreme Networks.

The company's public tagline is "Stop worrying about IT, start growing your business," and it describes itself as a client's expert guide to reliable and secure IT and as offering a simple path to IT peace of mind. Its site states that with years of experience, nationwide coverage, and a team of advanced IT talent, it empowers businesses with proactive managed services, cybersecurity, and scalable cloud solutions. Published testimonials include Canadian Business Machines, a full-service designer and precision metal fabricator, which credits the company with rebuilding its confidence in third-party IT administration; the Hamilton Family Health Team, which cites eight years of prompt and thorough service; and the College of Immigration and Citizenship Consultants, which describes the company's attention to detail and strategic approach. The company presents itself as a reliable Canadian IT company clients can trust.