he Scarlett Group

Overview

About

The Scarlett Group, led by CEO Tom Burt, is a premier nationwide Managed IT and Cybersecurity firm headquartered in Jacksonville, Florida. With a dedicated team of 20+ professionals, this distinguished MSP delivers enterprise-grade IT consulting, virtualization, and robust data storage solutions. They specifically cater to mid-market organizations and rapidly growing enterprises across the United States. While their roots and primary headquarters are firmly established in Florida, with additional branches in Orlando and beyond, their delivery model is expertly engineered to scale, providing consistent, coast-to-coast coverage. They specialize in empowering organizations that employ between 20 and 2,000 staff members, ensuring that enterprise-level technology is effectively right-sized for their specific operational requirements.

Operating as both a full-service Managed Service Provider (MSP) and a Managed Security Service Provider (MSSP), the organization focuses on reducing systemic digital risk while simultaneously enabling sustainable business growth. Their extensive portfolio of applied business technology services includes seamless Hosted Exchange environments, rigorous email security protocols, and advanced DevOps integration. By partnering with industry-leading technology manufacturers such as Fortinet, Dell, Hewlett Packard Enterprise (HPE), and Zix | AppRiver, they equip their clients with highly secure, cutting-edge hardware and software ecosystems. This technical proficiency allows them to seamlessly execute complex hardware repairs, large corporate rollouts, and comprehensive cloud migrations without disrupting daily productivity.

What truly distinguishes this firm is its deeply relational, high-touch approach to technology management. Rather than operating as a distant, transactional vendor, they integrate themselves as a true strategic partner. This fanatical dedication to accountability and proactive support has earned them a remarkable 98% client recommendation ratio and consistent recognition on prestigious industry rankings, including the Inc. 5000 and the Business Journal Fast 50 from 2021 through 2025. Whether a client requires a seamless transition from an in-house IT department to a fully managed model, the deployment of specialized CIO services, or critical guidance during an ERP software selection process, their technical experts provide clear, honest recommendations based solely on the unique needs of the client's environment.

Furthermore, their cybersecurity expertise is paramount for organizations facing strict regulatory compliance and rigorous data security audits. Operating with a SOC 2 Type 1 certification, they implement fortified network architectures that protect highly sensitive information for financial institutions, large-scale commercial construction companies, and healthcare providers. From automating complex device procurement processes to establishing robust disaster recovery frameworks, their tailored strategies modernize business operations with absolute confidence. For business leaders seeking an unparalleled level of responsiveness, sophisticated network design, and reliable technology leadership, establishing a long-term partnership with this nationwide IT provider ensures lasting digital resilience and operational excellence.