IT Weapons

Overview

About

IT Weapons is an IT services company based at 5875 Explorer Drive in Mississauga, Ontario. Founded in 2000, the company employs between 51 and 200 people, and its managed IT leadership includes Mark DeFreitas, Regional Vice President of Managed IT. The company operates as the national IT services division of Konica Minolta Canada, and it serves organizations in the Greater Toronto Area from its Mississauga-area operation. It can be reached at 1.866.202.5298. Its directory listings describe it as providing managed infrastructure, secure cloud, cybersecurity, and user support.

The company supports environments ranging from Microsoft 365 to private cloud and disaster recovery, which means it works with clients whose infrastructure spans on-premises systems, hosted platforms, and cloud services. Its service lines include managed IT services, hybrid and public cloud, information security, Microsoft 365, end-user support, unified communications, backups, networking, virtual desktop infrastructure, and disaster recovery.

In practice, its managed IT services cover day-to-day support and monitoring of client environments, while its cloud work covers both hybrid and public cloud setups. Its information security services address protection of systems and data, and its Microsoft 365 work covers the productivity suite many offices run on. End-user support and help desk functions give staff a point of contact for technical issues, and its unified communications services cover voice and collaboration tools. Backup and disaster recovery services protect client data and provide a path to restore operations after an incident, and its networking services cover the underlying connectivity. Virtual desktop infrastructure lets employees access a consistent desktop environment from different devices. Its technology partners include Microsoft, Lenovo, KnowBe4, Fortinet, Datto, and Citrix.

As the national IT services division of Konica Minolta Canada, IT Weapons combines the backing of a large technology organization with a regional operation focused on the Greater Toronto Area. Its hybrid and public cloud services help clients decide which workloads belong in a public cloud and which should stay in a private cloud or on-premises, and then manage those environments day to day. Its information security services cover the ongoing protection of client systems and data, while KnowBe4 in its partner mix points to security awareness training that addresses the human side of cyber defense. Its unified communications services cover the voice and collaboration platforms offices rely on, and its backup services, paired with disaster recovery planning, give clients a way to protect data and restore operations after an incident. The company's end-user support and help desk functions give employees a direct line for technical help, and its virtual desktop infrastructure services let staff access a consistent, managed desktop from different devices. Networking services cover the design and upkeep of the connectivity underneath everything else.