Grace Solutions Ltd

Overview

About

Grace Solutions Ltd is an established managed IT services provider, commercial computing systems integrator, and technology consultancy based at the Future Business Centre, Kings Hedges Road, in Cambridge, United Kingdom. Founded in 2008 and led by Directors Nicholas John Warren and Helen Angela Warren, the company possesses nearly two decades of continuous experience delivering dependable technical support, bespoke infrastructure engineering, and cloud management to commercial businesses, charitable organizations, social enterprises, startups, and remote teams throughout Cambridgeshire and the East of England.

Grace Solutions delivers its services through an engineering approach it calls 'Origami IT', crafting customized, cost-effective technology environments out of robust industry-standard components. Operating under four core organizational values—Excellence, Transparency, Purpose, and Care—the company publishes transparent pricing structures and maintains accessible service desk hours with extended emergency out-of-hours coverage. The firm's engineering staff provides continuous remote network surveillance, preventative hardware maintenance, operating system patching, and responsive technical helpdesk assistance that resolves desktop and server issues swiftly. The company also publishes a fortnightly IT security bulletin to keep regional organizations informed of emerging cyber threats.

The firm's technical catalog spans end-to-end hardware procurement, software deployment, and infrastructure management. Grace Solutions supplies, configures, and maintains enterprise servers, network-attached storage arrays, commercial workstations, firewalls, and managed switches. The company manages operating systems across Windows, Linux, and macOS platforms, alongside line-of-business software and virtual server hypervisors powered by VMware ESXi. In telecommunications and connectivity, Grace Solutions installs SIP trunks, digital telephone lines, business broadband, and VoIP telephone platforms, alongside managed website hosting, domain DNS management, and custom web development.

Cybersecurity and business resilience are central to Grace Solutions' client solutions. The firm implements multi-tier cyber defenses featuring endpoint anti-malware protection from Webroot, perimeter firewall configurations, multi-factor authentication, and secure email gateway filtering to mitigate spam and phishing schemes. Business continuity is protected through automated online and hybrid backup architectures powered by Acronis, ensuring critical records are safeguarded and can be restored quickly. Grace Solutions also provides secure IT asset disposal with certified data destruction, systems auditing, capacity planning, and staff training. Supported by partnerships with Microsoft, Cisco, Webroot, and Acronis, Grace Solutions can be contacted in Cambridge at +44 (0)1223 903 800.