Datacate, Inc

Overview

About

Datacate, Inc is an IT services company based at 2999 Gold Canal Dr in Rancho Cordova, California, and its defining feature is physical: unlike most managed providers that rent infrastructure from someone else, Datacate owns and operates its own purpose-built data center in the Sacramento area. The company was founded in 2012, employs between 10 and 49 people, and works exclusively with small businesses, with about a fifth of its reviewed engagements in IT itself, followed by telecom, business services, and consumer and media work. Named clients include Donor Network West, Dovos Media, Solace Enterprises, Straten Consulting, and GLI. The firm's tagline, "IT & Managed Services that human beings love," signals its pitch: technology support delivered by people you can actually reach. That promise shows up in operations. Datacate staffs its office around the clock, so support calls ring at its own desks rather than routing to an outsourced call center, and the company advertises response times as short as fifteen minutes. It also states plainly that it does not outsource or subcontract its work, keeping every ticket with its own engineers. The service list covers the ground a small business needs: managed IT services, cloud hosting, backup and disaster recovery, cybersecurity, network management and monitoring, phone systems and telecom services, and colocation inside its own data center. Hardware and software lifecycle management keeps equipment refreshes planned instead of panicked, needs assessment and planning sessions set the roadmap, and privacy, security, and compliance services help clients meet regulatory obligations. The company notes SOC 2 Type II and HIPAA compliance, which matters to the medical and donor-network clients on its roster. Leadership on the operations side includes Aaron Bettinger, VP of Operations, Emory Hayes, VP of Client Services, and Evan Morrison, the IT helpdesk team lead. Pricing is described as clear, with service-level agreements tailored to each client. The company can be reached at (855) 722-2656. The needs assessment and planning work that opens each engagement is where the data-center story pays off: because Datacate owns the facility, its recommendations about colocation, cloud hosting, and backup are based on capacity it controls rather than resale margins. Hardware and software lifecycle management keeps client equipment on a planned refresh cycle, and the compliance services cover the documentation and controls that regulated clients need to show auditors. The client list, from Donor Network West to Dovos Media and Solace Enterprises, reflects small organizations that want their infrastructure questions answered by the same people who answer the phones.