CG Technologies

Overview

About

CG Technologies is a managed IT services provider based at Unit 8, 2499 Rutherford Road in Concord, Ontario, serving Toronto and the Greater Toronto Area. Founded in 1996, the company has spent about 30 years supporting hundreds of small and mid-sized businesses across Toronto, Vaughan, Mississauga, Brampton, and the wider GTA. It employs between 21 and 30 people and was co-founded by Attilio Commisso, who serves as Chief Executive Officer and can be reached at 416-244-4357. The company describes itself as a security-first provider, and its public materials cite a 95 percent client retention rate, a 30-minute average response time, and a 15-minute average resolution time. Its Google profile shows a 5.0 rating based on more than 60 reviews, and it is listed on CloudTango's 2026 MSP Select Canada list and on Clutch.

The company primarily serves businesses in Toronto, Vaughan, Mississauga, Markham, Brampton, Richmond Hill, and Concord, with remote helpdesk support available across Canada. Its standard business hours are Monday to Friday from 8:30 AM to 5:30 PM, with round-the-clock emergency support available for managed services clients. It works with industries including manufacturing, construction and trades, healthcare and medical, accounting and finance, and legal, and it notes sector-specific needs such as PHIPA compliance for healthcare clients, confidentiality obligations for law firms, and operational technology support for manufacturers.

CG Technologies' service lines include managed IT services with proactive monitoring and maintenance of the full IT environment, cybersecurity, cloud and Microsoft 365 work including migration, licensing, and ongoing management of cloud environments and Azure, network infrastructure design, deployment, and management, an IT help desk with a real team available during business hours, strategic IT planning with regular business reviews, roadmapping, and budgeting guidance, backup and recovery, disaster recovery, and vendor procurement. Its cybersecurity services cover endpoint protection through Bitdefender and Huntress MDR, managed firewall services through Fortinet, security awareness training, vulnerability assessments, IT security risk analysis, and ransomware protection. Its technology partners include Microsoft, Fortinet, Bitdefender, Huntress, Cisco, Ubiquiti, Veeam, Lenovo, NordPass, VMware, NinjaOne, IBM, Duo, Datto, and HP.

Client reviews on Google, where the company holds a 5.0 rating from more than 60 reviews, describe a professional and knowledgeable team that explains issues clearly, resolves them quickly, and follows up to make sure everything runs smoothly, with one long-standing client noting it has used CG Technologies since 2016. The company's site explains its philosophy plainly: most IT problems do not announce themselves but build quietly through unpatched systems, missed alerts, and overlooked vulnerabilities, and fixing breaks costs more than preventing them. It also maintains a page for businesses considering switching managed service providers, addressing common worries about downtime, staff disruption, and gaps in service levels during a transition.