Overview
About
Boston Managed IT is a specialized managed IT services provider, cybersecurity practice, and cloud systems consultancy located at 282 Moody Street, Suite 312, in Waltham, Massachusetts, delivering enterprise technology solutions to small and mid-sized commercial organizations, life sciences startups, and professional practices across Cambridge, Waltham, and the Greater Boston metropolitan area. Founded in 2015 by Chief Executive Officer Nicholas Salem, the organization was founded to provide transparent, responsive, and predictable technology leadership that liberates business owners from recurring IT outages, unpredictable hourly billing, and regulatory vulnerabilities.
The core service portfolio of Boston Managed IT is structured around fully managed and co-managed IT agreements designed to fit the specific operational requirements of growing regional businesses. The company's engineering team provides continuous 24/7/365 infrastructure surveillance, automated operating system patching, centralized endpoint management, and an accessible, domestic helpdesk that resolves end-user computing issues swiftly. For companies operating with internal technical coordinators, Boston Managed IT provides co-managed IT frameworks, supplying enterprise-grade remote monitoring tooling, supplemental ticketing workflows, and senior engineering escalation for complex projects and after-hours coverage.
Cybersecurity and regulatory compliance represent major priorities in every client deployment. Boston Managed IT performs thorough security audits, vulnerability assessments, and regulatory compliance reviews to ensure organizations align with state data protection laws and industry mandates. Its defensive security architecture incorporates managed endpoint detection and response, next-generation firewall configurations, multi-factor authentication, dark web credential monitoring, and ongoing employee phishing simulations that educate staff against social engineering threats. To empower corporate leadership, the firm provides virtual Chief Information Officer (vCIO) consulting, evaluating hardware life cycles and formulating multi-year technology roadmaps.
In the cloud computing domain, Boston Managed IT specializes in designing scalable cloud architectures and managing complex tenant migrations across Microsoft 365, Microsoft Azure, and Amazon Web Services (AWS) platforms. Business continuity is guaranteed through automated hybrid backup solutions and disaster recovery replication platforms that undergo routine restoration testing, ensuring rapid data recovery following hardware failures or malicious disruptions. Organizations throughout Cambridge and Greater Boston seeking proactive, dependable technology management can contact Boston Managed IT at 1-617-322-5155 to schedule a comprehensive infrastructure review.
Services Offered
- Fully Managed & Co-Managed IT
- IT Infrastructure & On-Site Support
- Cloud Solutions & Cybersecurity
- Helpdesk Support
- 24/7 Monitoring
- Microsoft 365 Management & Migration
- vCIO & IT Consulting
- Compliance Audits
- Phishing Simulations
- Endpoint Protection & Firewalls
Partners
- Microsoft
- AWS