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DMS iTech

Mark Hamblin, President · Edmonton

Overview

Employees10-49
Founded2008
LocationEdmonton
Top ExecutiveMark Hamblin, President

About

DMS iTech is an IT managed services company headquartered in Edmonton, Alberta, where it has been operating since 2008. Its office sits at #202, 15824 - 131 Avenue NW, Edmonton, AB T5V 1J4, and the company employs between 10 and 49 people. It describes itself as a full-service IT management company, offering support, consultation, procurement, assessments, and hardware and software sales to organizations of all sizes. In practice, its client base is concentrated among small and mid-size businesses, with professional-services firms, finance, construction, and healthcare companies all listed among the industries it serves in the Edmonton area. According to a CloudAlly case study published about the company, DMS iTech acts as a trusted IT advisor to more than 200 clients, and it has been recognized several times as one of Canada's fastest-growing IT companies and as one of the 50 Best Managed IT companies in the country. Public reviews point in the same direction: a CloudSecureTech research profile updated in September 2026 reports a 4.9-out-of-5 rating across 17 verified Google reviews, placing the company among the better-reviewed IT providers serving Edmonton. The company can be reached at 1-780-988-0215.

Its service catalog covers the ground an established MSP is expected to handle: managed IT services, cybersecurity, backup and disaster recovery, VoIP phone systems, data storage, email security, and helpdesk support, along with cloud services and strategic IT guidance. Procurement and assessment work form a distinct part of the practice - the company advises clients on what technology to buy and reviews their existing setups before proposing changes. Security is woven into the managed offering rather than sold as an add-on: a published case study describes how the team used CloudAlly's Microsoft SharePoint Online protection to recover a customer's data after a ransomware attack reached the SharePoint backups, with solution specialist Robert Vance explaining that the goal was protection that was simple to implement, easy to manage, and capable of fast recovery. On the vendor side, DMS iTech partners with Webroot, Cisco, Datto, Dell, EMC², and Fortinet - a partner bench that shows up across endpoint protection, networking hardware, backup platforms, and firewall equipment in client environments. The same case study notes the company works with multiple tier-one technology partners and holds industry certifications. Taken together, the picture is of an Edmonton firm with real tenure that pairs day-to-day support with hands-on security and procurement advice for clients that would rather have one partner across support, security, and strategy than a collection of separate vendors.

Keywords

  • Managed IT
  • Disaster Recovery

Services Offered

  • Managed IT Services
  • Cybersecurity
  • Backup & Disaster Recovery
  • VoIP
  • Data Storage
  • Email Security
  • Helpdesk Support

Partners

  • Webroot
  • Cisco
  • Datto
  • Dell
  • EMC²
  • Fortinet

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