MIS Solutions, LLC

Overview

About

MIS Solutions, LLC is a managed IT company based at 7849 Palace Drive in Cincinnati, Ohio, serving small and mid-sized businesses across Cincinnati, the rest of Ohio, and Indiana. Founded in 2003, the company has grown steadily for more than twenty years, including an acquisition that expanded its footprint into Indiana, according to ChannelE2E's reporting on the deal. It employs between 11 and 50 people, and its chief strategy officer is Megan Sullins. The firm's emphasis, in its own words, is on proactive support and quick response times: monitoring systems around the clock so problems get caught before users notice them, and answering the phone fast when clients call with something urgent. The manufacturing company Northbend Pattern Works appears as a recent client on the firm's Cloudtango profile. MIS Solutions can be reached at 1 (513) 793-6222.

The company's services start with managed IT services, the ongoing operation and maintenance of client networks, servers, and workstations. That includes 24/7 monitoring of systems, so a failing drive or a downed service triggers an alert at 2 a.m. rather than a complaint at 9 a.m., plus a help desk where employees can report issues and get them resolved. Network management covers the routers, switches, firewalls, and connectivity that tie offices together. Cybersecurity is a major practice, protecting clients from the ransomware, phishing, and intrusion attempts that disproportionately target small and mid-sized businesses. Cloud services include migration projects that move workloads off aging local servers and the ongoing management of hosted environments afterward. The firm is a Microsoft partner for Microsoft 365 deployments, handling business email, file sharing, and collaboration tools in the cloud, including the migrations from older on-premises email systems. Backup and disaster recovery services keep client data protected with tested restore procedures, so a failed server or a crypto-locked file share does not become a business-ending event. The firm also installs and supports VoIP phone systems, replacing aging office phone hardware with internet-based calling that is cheaper to run and easier to manage. For planning, its vCIO consulting provides virtual chief information officer services, giving smaller companies senior-level technology strategy, budgeting, and roadmapping without the executive salary. The firm's vendor partnerships include Veeam, Microsoft, Meraki, Dell, Cisco, and Amazon, covering backup software, cloud platforms, networking hardware, and infrastructure. The acquisition-driven expansion into Indiana suggests a company still growing its regional reach more than two decades after its founding, building density across the Ohio-Indiana corridor.