PRO OnCall Technologies

Overview

About

PRO OnCall Technologies is a technology company based at 12125 Ellington Court in Cincinnati, Ohio, with roots going back to 1936, when it began business as Executone of Cincinnati. That makes it more than 80 years old, one of the longest-running technology firms in the region, a company that started out installing business telephone systems and is still in the business of keeping Ohio companies connected. Over the decades it grew by combining the resources of three companies, broadening its offerings from pure telecommunications into information technology and expanding its footprint. Today it operates four offices and serves businesses in Cincinnati, Columbus, and Dayton. The company describes itself as a single-source partner, meaning a client can get phone systems, networks, and IT infrastructure from one vendor with one number to call instead of juggling several providers. It can be reached at (513) 489-7660, and its Facebook page is linked from its own website.

The company's services reflect both its history in telecommunications and its later move into IT. On the telecom side, it sells and supports VoIP and unified communications systems, the modern replacement for the office phone systems it has installed for decades, giving longtime phone customers a natural migration path. Its networking practice covers the design, installation, and maintenance of business networks, the wired and wireless plumbing that everything else depends on. Its managed IT services take over the daily operation of client technology, monitoring systems and handling the routine maintenance that small IT staffs struggle to keep up with. Cybersecurity services protect those networks and systems from intrusion and malware. Cloud migration projects move clients from on-premises servers to hosted platforms, and backup and recovery services keep client data protected and restorable after failures, a practice that pairs naturally with its Acronis partnership. The data storage practice covers the underlying disk, backup, and archive systems, while the web development group builds public-facing sites for clients that need them. Its vendor partnerships include Fortinet, EMC squared, Symantec, Acronis, SonicWall, and Cisco, a lineup that spans network security appliances, storage, backup software, and endpoint protection. The throughline of the business is continuity: a company that started with business telephone systems in the 1930s, survived eight decades and two names, and now keeps the phones ringing, the networks running, and the data backed up for businesses across Ohio. For a business that has worked with PRO OnCall for years, the relationship often spans multiple technology generations, from the Executone phone systems of the last century to modern VoIP and managed IT under one roof.