Overview
About
Net Friends is an award-winning, industry-leading Managed Service Provider (MSP) and cybersecurity solutions innovator headquartered in Durham, North Carolina, with an active regional branch in Raleigh. Founded in 1997, the company has spent nearly three decades establishing itself as a premier technical authority for small and medium-sized businesses (SMBs/SMEs). Net Friends operates as a fundamentally people-first business, a core philosophy heavily reflected in their stellar client satisfaction rating and more than 65 five-star Google reviews. The firm offers highly customizable Managed IT and Co-managed IT framework configurations tailored to enhance corporate infrastructure stability and repel modern digital threat vectors.
The technical foundation at Net Friends is defined by an extraordinary commitment to continuous industry certification and expert mastery across multiple computing ecosystems. Their systems engineers are fully certified across multiple disciplines, holding master-level credentials including CompTIA A+, Security+, Network+, and CySA+ certifications, alongside advanced Palo Alto Networks Certified Network Security Administrator (PCNSA) standings. Furthermore, they maintain comprehensive certifications across the entire Microsoft spectrum (including M365 MDAA, Security Associate, MS-100, MS-101, MS-500, MS-900, AZ-104, and AZ-900). This cross-platform expertise allows their teams to seamlessly support both PC and Apple hardware, alongside complex multi-tenant Microsoft and Google enterprise cloud environments.
Net Friends boasts an extensive portfolio of high-impact case studies demonstrating their ability to solve intricate data and infrastructure challenges. For instance, they partnered with CAHEC to deliver a fresh perspective that helped corporate staff rapidly adopt and fully leverage modern cloud-centric software. For Atlantic Reproductive Medicine, a critical risk assessment under their signature NetVisor service identified and saved a mission-critical medical database application. Furthermore, the firm specializes in protecting law practices like Weatherspoon & Voltz from highly dangerous cyberattacks targeting sensitive client data. They also engineered cloud infrastructure for TEAM, Inc., providing employees with the flexibility to securely access files remotely. Backed by elite partnerships with Veeam, Palo Alto Networks, Microsoft, Lenovo, and Google, Net Friends delivers top-tier infrastructure performance.