Diggio

Overview

About

Diggio is an Austin-based managed IT services provider, business telecommunications carrier, and cloud infrastructure consultancy located at 7801 N Lamar Boulevard, Suite D84, in Austin, Texas. Founded in 2010 by Chief Executive Officer Tanner Smith, Diggio was established to simplify corporate technology environments by integrating commercial voice services, high-speed data connectivity, cloud platforms, and proactive IT administration under a single accountable local partner. The firm supports small and mid-sized businesses across the Austin metropolitan area that require dependable, low-latency communication networks and reliable office computing systems.

A defining pillar of Diggio's service offering is its enterprise Voice over IP (VoIP) and cloud-hosted telecommunications platform. Diggio engineers business telephone systems that incorporate advanced features, including mobile softphones, auto-attendants, interactive voice response, call queuing, and CRM integration, enabling distributed and hybrid teams to maintain seamless customer communications. To eliminate connectivity bottlenecks and intermittent network downtime, Diggio provisions bonded business internet and Software-Defined Wide Area Networking (SD-WAN), combining multiple internet carrier circuits into a single, high-bandwidth connection with automatic carrier failover.

In addition to communications and carrier connectivity, Diggio provides comprehensive managed IT services designed to keep business endpoints and server networks operating at peak efficiency. Its technical team delivers round-the-clock remote network monitoring, automated patch deployment, hardware health diagnostics, and responsive remote helpdesk support. Diggio's network engineers optimize local area networks and corporate Wi-Fi architectures, ensuring stable data throughput across physical office locations. The company also guides client leadership through strategic IT consulting, assisting with hardware procurement, network expansions, and technology budgeting.

Data protection and cloud productivity represent critical elements of Diggio's delivery framework. The company implements automated cloud backup solutions and disaster recovery architectures that safeguard mission-critical files and databases against hardware failure or accidental loss. In the business applications domain, Diggio manages migrations and tenant administration across Microsoft 365 and Microsoft Dynamics 365 CRM platforms, boosting team productivity and operational visibility. Supported by technology partnerships with Microsoft, Sophos, Dell, Lenovo, and Adobe, Diggio delivers modern telecommunications and proactive managed IT. Businesses in Austin can contact Diggio at (512) 402-3838 to optimize their communications and IT systems.