CompassMSP

Overview

About

CompassMSP is a managed IT and cybersecurity services provider headquartered in Hartford, Connecticut, delivering enterprise-quality managed services to small and midsize businesses across the United States. Founded over four decades ago and now one of the country's larger independent MSP platforms — with more than 360 professionals and a presence in ten locations including Hartford, Tarrytown, New York, Dallas, Phoenix, and Jacksonville — Compass combines the sophistication of a national provider with the accountability of a local partner. The company operates from 67 Prospect Avenue in Hartford and has grown through a deliberate acquisition strategy, including its combination with BlackPoint IT backed by Agellus Capital, building a unified platform of managed IT and cybersecurity capabilities.

CompassMSP's service portfolio brings IT management, cybersecurity leadership, cloud engineering, and communications together in a single, seamless experience. Core offerings include fully managed IT services with proactive monitoring and help desk support, managed security services built around its SecurePath platform with continuous threat detection and response, cloud engineering across multi-cloud environments, and unified communications as a service including managed VoIP. The firm's security practice is led by a dedicated chief information security officer and integrates forensic capabilities with direct IT remediation, closing the gap between threat detection and resolution. Compass also provides compliance support for regulated industries, data center services, and strategic vCIO guidance, positioning itself as the premier managed service provider for regulated industries such as financial services, insurance, healthcare, legal, and government.

For Hartford area businesses, CompassMSP offers a rare proposition: a company with deep local roots — its headquarters sits in downtown Hartford — combined with national-scale resources, standardized processes, and a leadership team that runs on a servant-leadership model. Under CEO Ari Santiago, the firm has emphasized putting people first while accelerating growth through investment in talent, infrastructure, and acquisitions. Organizations that want a right-sized technology partner — large enough to deliver advanced security and 24/7 operations, yet structured to keep every client relationship local and accountable — will find CompassMSP's integrated IT and cybersecurity platform a compelling fit for reducing operational risk and improving business resilience. The firm's SecurePath platform and dedicated security leadership give clients advanced threat detection paired with direct IT remediation, closing the gap between spotting a threat and fixing it. For Hartford-area organizations in regulated industries that need both sophisticated security and a partner that treats them as more than an account number, CompassMSP's integrated platform and local accountability deliver enterprise-grade protection with a human touch.