John Drake & Associates

Overview

About

John Drake & Associates provides managed IT, cloud, help desk, network, and infrastructure services from its Lombard, Illinois location. Its managed-services offering includes a local help desk, access to engineers and technicians around the clock, desktop and mobile-device management, network infrastructure monitoring, patch and security-update management, asset and inventory management, antivirus protection, and web-content filtering. The company also provides cloud-related services including migration assessments, public, private, and hybrid cloud migrations, private cloud hosting, desktop virtualization, and server virtualization. Additional networking capabilities include SD-WAN implementation and network-performance monitoring. This service mix makes John Drake & Associates relevant to Chicago-area companies seeking ongoing management of endpoints and network infrastructure while also requiring local technical support and assistance with cloud modernization. Its Lombard presence may be particularly useful to suburban organizations where onsite access remains an important part of the IT support model.