Roan Solutions, Inc.

Overview

About

Roan Solutions, Inc. is a boutique managed IT services provider, cloud systems consultancy, and cybersecurity specialist headquartered at 185 Alewife Brook Parkway, Suite 414, in Cambridge, Massachusetts. Established in 1999 by Founder and Chief Executive Officer Craig Raubenheimer, the organization possesses more than twenty-five years of experience delivering proactive computing infrastructure management and executive technology consulting to emerging life sciences ventures, biotechnology startups, clinical healthcare practices, and professional service firms throughout Cambridge, Boston, and the Route 128 technology corridor. Roan Solutions was founded on a client-first philosophy, providing high-touch, dependable technology stewardship that allows research and commercial teams to innovate without technical friction.

The core service portfolio of Roan Solutions revolves around fully managed and co-managed IT agreements tailored to the demands of fast-growing and regulated enterprises. The company's engineering team provides continuous 24/7/365 infrastructure surveillance, automated software patch governance, endpoint health diagnostics, and an accessible, responsive technical helpdesk. As an active member of the Apple Consultants Network alongside authorized Microsoft partner status, Roan Solutions holds deep expertise in supporting mixed-platform computing environments, seamlessly integrating Apple macOS workstations and mobile devices with enterprise Windows Server and Microsoft 365 cloud ecosystems.

Cybersecurity and regulatory compliance form a cornerstone of Roan Solutions' client delivery. The firm specializes in supporting life sciences and clinical practices navigating stringent regulatory frameworks, including HIPAA, HITECH, and Massachusetts 201 CMR 17.00 data privacy mandates. The firm implements multi-layered security controls featuring advanced endpoint detection and response, next-generation firewall administration, multi-factor authentication, DNS threat filtering, and continuous employee security awareness training. Roan Solutions also provides virtual CIO advisory, collaborating with executive leadership to design multi-year technology roadmaps, hardware procurement strategies, and IT capital budgets.

In cloud infrastructure and business continuity, Roan Solutions specializes in Microsoft Azure Virtual Desktop deployments, cloud file migrations, and hybrid infrastructure engineering. Data continuity is safeguarded through automated hybrid backup platforms and disaster recovery workflows that ensure rapid data restoration following hardware failures or cyber threats. Cambridge-area innovators and commercial enterprises can contact Roan Solutions at (617) 958-6780 to establish secure, scalable, and compliant managed IT operations.